Before you start
- The CPO operator is set up in Spirii Connect and the Business Portal
- You have the employee list and their home charger hardware
- Where Spirii disburses the money, the fleet company has completed KYC with Paytech, Spirii’s PSP partner, and you have each employee’s IBAN
Employees can start charging at home before PSP onboarding finishes — only the disbursement waits: expense reports still generate, but no money moves until the KYC is complete. Where the fleet reimburses through its own payroll instead, none of the PSP requirements apply.
Steps
1
Create the fleet customer in Connect
The fleet company is created as a customer. Where Spirii disburses the money, this data has to be accurate for the PSP integration.
Changing any of it after PSP onboarding needs a manual update by Spirii, so get it right the first time. Where the fleet reimburses through payroll, only the invoice email really matters.
2
Onboard the employees
Each employee is created as a customer in Connect.
The first two are only required where Spirii disburses. Employees can come in through Spirii’s onboarding flows, or be created by hand.
3
Connect the home charger
Each employee’s home charger is registered as a location, with three things set:
- A Company Car agreement. A financial agreement with its type set to Company car, linked to the fleet customer. This is also where the reimbursement rate is set, as a price per kWh, alongside the company car management fee and whether tax is excluded from the reimbursement.
- The location owner set to the employee. Not the fleet company, and not the CPO. Setting the company as owner because it bought the hardware is the common mistake, and it stops sessions being attributed.
- Authentication required. The employee taps their charge key for every session, or the charger at least sends OCPP authorisation messages to the platform.
A charger left in free-vend mode cannot attribute sessions to an employee, and those sessions never reach an expense report.
4
Issue the employee's charge key
Each employee needs a charge key, an RFID card or a virtual one in the app, linked to their customer account. It has to be active before any session can be attributed to them.
Verify
Ask the employee to run a test session at their home charger, then check it landed.The session appears in Connect under the employee’s location, and its CDR shows the employee’s charge key as the authentication, their location, and the fleet company as the billing customer. An expense report is created for the fleet, or an expense is added to the report already open.
Correcting missing sessions
If a session does not appear in an employee’s expense report:- Check the charger location has the Company Car agreement set correctly
- Check the session’s authentication matches the employee’s charge key
- If both are right and the session is still missing, the fleet manager can add it to the expense report by hand in Connect
Next steps
Home charging reimbursement
How the reimbursement works end to end, including the Company Car agreement.
Home and work charging
The wider setup for company cars across home, workplace, and public charging.
Charge keys
How to issue and manage employee charge keys.
Onboarding flows
Automating employee, location, and charger creation from a single order.